Term & conditions

Welcome to www.emrmarketing.in and its subdomains, as well as any other sites managed by us or on our behalf, including mobile or computer applications developed by us (collectively referred to as the "sites"). These terms and conditions ("Terms and Conditions") outline the legal conditions that govern your use of our website and the services we provide.

By accessing or using our services, you agree to abide by these Terms and Conditions. It is essential to carefully read and understand these terms before using the services. If you do not agree with these Terms and Conditions, you must refrain from using the services and leave the site immediately. By continuing to use the website, you acknowledge your acceptance of these Terms and Conditions.

DEFINITIONS, REFERENCE AND INTERPRETATION

In these Terms and Conditions, certain words and phrases carry specific meanings (referred to as "specific terms"). When you encounter these specified terms within the document, their meanings will correspond to the definitions provided in the Terms and Conditions. You can identify these specific terms as they are enclosed in parentheses and quotes.

To aid understanding and facilitate navigation, headings have been included in the document. However, please note that we do not retain copies of the contracts between us and you concerning the services and products we offer. Therefore, we strongly advise you to print or save copies of these Terms and Conditions for your records. Please be aware that these terms may be subject to periodic amendments, so it is essential to regularly review the site and familiarize yourself with the current legal terms each time you use our website or place an order.

PRODUCTS

While we strive to provide accurate product descriptions on our website, we cannot guarantee that all details are entirely error-free or complete. The product images displayed on the site are meant for illustrative purposes only, and while we make efforts to portray colors accurately, we cannot guarantee that the colors displayed on your device will precisely match the true colors of the product.

The manufacturer, EMR, endeavors to ensure that its products are free from defects. If the product you receive differs from what was shown on the site, contains defects, or is of lower quality, you may return it following our return policy and the approved return process.

Please note that our products are intended for private use only, and you agree not to utilize them for commercial purposes or resale. Additionally, you must not export, re-export, or transfer the products to any other country or region, in compliance with applicable regulations.

ORDERS, PRICES, PURCHASING AND PAYMENT

To complete the purchase of a product, please follow the steps outlined in the "How to buy and pay" section of the How to Shop page.

Once you have completed the product selection process and clicked "pay" or "pay," the purchase will be considered complete, and the sale contract will be concluded. The ownership of the purchased product will be transferred to you upon acceptance of payment. Please note that all orders are subject to product availability.

For online purchases, you must be over 18 years of age and possess a valid credit or debit card (please refer to Accepted Payment Methods). By making a purchase on our site, you confirm that all the information provided is accurate, that you are over 18 years old, authorized to use the payment card, and have sufficient funds in your account to cover the purchase.

Our website allows you to review and correct any errors in your order before finalizing the purchase. Please take the time to carefully review each step of the order process to ensure accuracy (e.g., product details, quantity, size, color, etc.).

Upon completion of your purchase, you will receive an email confirmation containing a description of the products you have bought. This email serves as a receipt for your purchase.

While we strive to ensure accuracy, errors in product details, descriptions, and prices may occur on the site. In such cases, we will promptly inform you of any discrepancies and provide the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, the order will be canceled, and you will receive a full refund if payment has been made.

All products purchased through our website are subject to the applicable value-added tax in India, which will be added to your invoice, and you must settle it.

Please refer to the section "What are the acceptable payment methods?" for information on payment processing. We will conduct a standard pre-authorization check on your payment card, and the products will be dispatched only after verifying the provided details and ensuring that the purchase amount is deducted from your account.

We reserve the right to decline your order if the requested product is unavailable, discontinued, or for any other reason. Additionally, we may reject your order if payment authorization is not obtained, or if there are suspicions of fraudulent activity.